Our Reviews
The Smart Energy team are HVAC geniuses!! I live in a former one-room schoolhouse from 1879 that was renovated in 1990. It has a myriad of challenges around heating/cooling and only Smart Energy (out of 6 companies I consulted and got estimates from) was able to come up with a solution. Nothing is ever easy in historic houses, but they patiently worked out the kinks and followed through until everything was working smoothly. I am eternally grateful to them and will only use Smart Energy for my HVAC needs henceforth. I HIGHLY recommend them!
Tamara L. Baker
Smart Energy is my go to for all things heating & air conditioning. Their service is great and the tech's are always friendly, professional, with quality care to being "in" the home. I'm a local real estate agent and when a seller left one of my clients with a bad heating scenario, Smart Energy showed up quickly and were super helpful finding parts and getting the heat working for my client. While waiting on parts, they checked the warranty info and made additional calls to help this new homeowner. While some things didn't check out, it was the attempt to help in additional ways, finding the parts, keeping everyone informed and making the home warm that had me come here for a review! Thanks Smart Energy....I appreciate you!
Michele Langhauser
A request for service was made after business hours on 1/04. Out heat pump stopped working and blowing warm air. Technician, Phil, arrived on time and was extremely helpful, descriptive and knowledgeable. He was quickly able to diagnose the origin of the failure, and was prompt to get the necessary parts and make repairs extremely fast. Customer service representative, Nikki, was also extremely helpful. I will certainly use this company again. Fast, reliable, customer service oriented and fair prices. Thanks so much!
James Knauer
I had the best experience with this company. The customer service was amazing! They were on time and showed up with great friendly attitudes. Every question I had they were quick to answer. I got a quote for a new AC unit from 3 different companies and by far they had price. They even brought a window unit out to my house and set it up for free till they could install my new ac unit. I will never use another company for my HVAC needs.
Leeann Hoerr
Phil came out same day I called to give a free second opinion on the work we had recently done by another contractor that cost $2800, but did not correct the problem. Phil was here over three hours, found and showed me numerous issues with the current HVAC systems we have. He said he could try to pinpoint cause of freon leaks, but because our system was getting past its expected life, he said he would suggest we consider replacing at least the upstairs air handler and outside unit. He is working on written estimates now. We found him to be incredibly knowledgeable, professional and generous with his time. While we have not signed a contract with them, I hope their proposal is competitive.
Scott Krieger